Munzoor Shaikh, MBA

Munzoor is an innovation and transformation leader working with healthcare organizations to optimize their performance and bring their missions to fruition. 

Originally trained in chemical engineering, Munzoor’s early career in business and technology consulting led him to join Chicago-based West Monroe Partners as the 20th employee of what would be 1300 employees during his tenure. There he built two practices—a private equity healthcare and a health system practice—which he scaled and led until 2021. He also founded the firm’s first Diversity, Equity and Inclusion (DEI) council and brings his passion about DEI to health equity and health outcomes.

He then joined The Terry Group, an actuarial and analytics firm providing strategic consulting backed by financial modeling to insurers, employers, and public entities on a range of healthcare and pension matters as well as economic research. As EVP of Customer Success for its new practice, Terry Health, Munzoor expanded its management consulting to include clinicians and to serve health providers and systems, networks, and innovators. 

In 2024 the management consulting practice of Terry Health became Long Game Health, LLC, with Munzoor leading as its founder and CEO. 

Munzoor has developed a unique consulting methodology that is values-driven, both qualitatively and quantitatively. Qualitatively, he invokes the mission and purpose of organizations to guide operations—and sometimes needed disruption—across board, C-suite, and operations teams. Quantitatively, his program and project approach are designed to produce tangible outcomes and value generation from inception to implementation.

His work spans the following areas:

VBC Transformations: Munzoor has led initiatives to reduce the total cost of care, improving margins by 6.5% to 12+% delivering NPV projects of over $130M for private equity portfolios and health systems (Medicare, Medicaid and commercial lives). He does so by transforming clinical operations and creating a clinical and financial analytics platform. Additionally, he has created new revenue streams of $70M-$125M+ annually through risk-based contracts enabling health systems to realize their mission to serve key populations within their communities (for example, to serve behavioral health needs for high-risk populations in a community by integrating behavioral health with primary care).

Turn Around Health Systems: Munzoor has led NPV portfolios of $25M- $100M+ through operations and technology roadmap delivery.

Digital Transformation: Munzoor has delivered 3:1 to 6:1 ROI programs by creating new digital products for health systems (by extending EMR technology via mobile applications and through board/C-suite governance transformation).

Advanced Data Analytics and Health Equity: Munzoor is currently innovating solutions with targeted NPV of $500M+ through advanced clinical interventions, market access contracting, health equity analytics and social determinants of health for health plans, employer groups, and life sciences and biopharma firms.

Munzoor and his family live in Northbrook, IL. He is an active leader in the Chicagoland non-profit community, serving on the board of Heartland Alliance Health, as well as internationally, having founded Bangladesh6G, dedicated to creating an abundant, holistic and sustainable Bangladesh for generations to come. 

University of Chicago Booth School of Business  

MBA, Entrepreneurship, Finance, and Organizational Behavior

University of Illinois at Champaign-Urbana  

B.S, Chemical Engineering

“The key role of downside risk in the success of value-based care.” Healthcare Financial Management Association, June 2, 2024. https://www.hfma.org/payment-reimbursement-and-managed-care/value-based-payment/the-key-role-of-downside-risk-in-vbcs-success/

“Why providers are struggling to succeed under value-based care.” Healthcare Financial Management Association, January 26, 2024. https://www.hfma.org/payment-reimbursement-and-managed-care/value-based-payment/why-providers-are-struggling-to-succeed-under-value-based-care/

“Shifting From Patient Services to Whole Person Success.” Presentation at the HFMA 2023 Annual Conference. With Dr. Alvia Siddiqi, Chief Medical Officer, Advocate Aurora Health Care. 

“A brief guide to the health-equity journey,” Healthcare Financial Management Association, June 12, 2023, https://www.hfma.org/cost-effectiveness-of-health/a-brief-guide-to-the-health-equity-journey/

“Financing a Digital Transformation,” Healthcare Financial Management Association, January 23, 2019. https://www.hfma.org/technology/62984/

BUSINESS TRANSFORMATION CONSULTANT  

Client: Healthcare Plan   

Munzoor led a business transformation effort by a large US healthcare plan (1 Million+ members) to centralize the way carve-outs (such as pharmacy benefit management, medical population stratification etc.) are conducted while making them flexible enough to easily adopt new carve-outs or eliminate existing ones. In response to the Healthcare Insurance Exchanges, the client needed to adjust its customer acquisition and retention strategy and using flexible carve-outs and centralized medical management as key differentiators. Munzoor was responsible for understanding the current process, architecting a new business and technical process and creating the foundation for conducting medical management in-house.   

PROGRAM MANAGER - BUSINESS TRANSFORMATION AND MIGRATION  

Client: Third-Party Dental Insurance Administrator  

Munzoor led the migration and transformation of the core claims system for the client, includes data conversion as well as process and systems interfaces. The client needed to undergo a massive transformation in response to the Healthcare reform and through this engagement, gained significant insight into their technology strategy as well as competitive strategy and gaining traction into implementing those strategies. Munzoor’s responsibilities included creating an overall strategy for the migration, environment management, and testing process for this initiative.     

TARGET BUSINESS MODEL LEAD - BUSINESS TRANSFORMATION  

Client: Individual Health Plan Administrator 

Munzoor lead the “Target Business Model” exercise, the first step in business transformation, for the client.